Policy Changes at The Mindful Mutt starting January 15th, 2022
The last couple of months have been an amazing learning experience. We are constantly figuring out ways to better our programs. Due to circumstances surrounding the pandemic and staffing, we have to make a few changes. These changes will take place starting January 15th.
Please email us with any feedback at firstname.lastname@example.org
Thank you so much for your understanding and assistance!
STRUCTURED DAYCARE HOURS
Our structured daycare hours will be changed to 8am-6pm. With drop-off in the mornings from 8am-10am and pick-up in the evenings from 3pm-6pm. Due to staffing and issues surrounding the pandemic, we have to limit our hours for the time being and we will reevaluate this as enrollment increases.
Early drop-off can be arranged ONLY if scheduled in advance, at 7am for an additional $15 or 7:30am for $10.
Late pick-up will be billed at a rate of $1/minute.
Our popular Saturday Puppy Playgroups will now be extended to dogs of all ages!! Younger puppies will still have the opportunity to play with their peers, and adult dogs separately with their peers. During playgroup we focus more on appropriate socialization than enrichment activities, but they get a little mixture of both while they're here! We encourage you to take advantage of a few hours of free-time, go out and get brunch or run some errands, while your dog tires out from tons of playtime and socializing with their friends!
Saturday Playgroup will run from 10am - 1pm and pick-up/drop-off is anytime during that timeframe. The rate is reduced to $27.
(We have shortened the playgroup because we've found that most dogs are tired after 2 hours of playgroup, and 4 hours seemed a bit long especially for the youngest puppies.)
You can reserve your pup's spot in Saturday Playgroup on our website in your client portal under "Appointments." (Please note, it is a different option than "Daycare.")
During daycare hours, pups boarding overnight will be given at least two 2-hour play times, once in the morning and once in the afternoon/evening, for a total of 4 hours of supervised play time. They will also be taken out for walks and potty breaks at least 4 separate times during the day/night.
If you would like your pup to take part in structured daycare for the whole day, you may add-on structured daycare for any days you'd like for an additional $20.
Pick-up/ Drop-off Hours for Boarding will be as follows:
M-F (except holidays): 8am-10am or 3pm-6pm
Saturdays: 10am-1pm (during Doggy Playgroup hours)
Holidays when daycare is closed: 5pm-7pm
*No pick-up/drop-offs on Thanksgiving Day, Christmas Day or New Years Eve.
**Late pick-up will be billed at a rate of $1/minute.